This page explains in detail how your personal information, payment data, and browsing activity are collected, used, and protected on smg4. We believe transparency is the foundation of trust.
Smg4 collects several types of information in order to deliver its services. First, account information — your name, mobile number, date of birth, and any other identifying details provided at registration. Second, payment and transaction information — deposit and withdrawal amounts, payment methods, and your history of transactions processed in BDT. This information is used solely for financial processing and fraud prevention.
Third, device and browser information — your device type, operating system, browser language and version, screen resolution, and IP address are collected automatically. This information helps improve platform performance and maintain security. Fourth, usage data — the pages you visit, how long you spend on them, which sections you browse, and your overall activity patterns on the platform are monitored.
We collect only the information necessary to operate and improve our services. smg4 does not collect unnecessary or excessive personal data.
Smg4 uses collected data for specific, limited purposes. These include: account verification and management, payment processing and transaction security, testing and improving the platform's technical performance, personalising the user experience based on your preferences, and ensuring compliance with responsible gaming policies.
Your data is never sold to any third party, nor is your personal information shared externally for advertising purposes. smg4 may share limited data with the relevant authorities solely to meet legal obligations or to investigate fraud, and only in full compliance with applicable laws in Bangladesh.
For promotional communications — such as updates on new offers — we will only contact you based on your prior consent. You may opt out of such communications at any time.
The smg4 website uses cookies and similar technologies to make your browsing experience smooth and personalised. Cookies fall into three main categories: essential cookies, which are necessary for the platform's core functionality; functional cookies, which remember your preferences and login details; and analytics cookies, which collect usage statistics to help improve the platform.
All cookies other than essential ones are only active with your consent. You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may limit some features of the platform.
Smg4 does not use tracking pixels from external ad networks or any cross-site tracking technologies. Your browsing history is not followed across other websites.
Smg4 uses industry-standard security technologies to protect your data. All collected information is stored in encrypted form, and secure connection protocols are used during transmission. Sensitive payment data is held at a specially protected level, accessible only to authorised personnel for specific, legitimate purposes.
How long data is retained depends on its type. Personal information is kept for as long as your account remains active. After an account is closed, data required to meet legal obligations is retained for the applicable period, then securely deleted.
Only the minimum information necessary to deliver our services is shared with third-party service providers, such as payment processors. These providers are equally bound to uphold the same standard of privacy practices.
Every smg4 user holds specific rights over their personal data. First, the right of access — you may request to view the information stored in your account at any time, and smg4 is obligated to provide it within a set timeframe. Second, the right of rectification — if any of your information is incorrect or out of date, you may submit a request to have it corrected.
Third, the right to erasure — in certain circumstances, you may request that your data be deleted. However, immediate deletion may not always be possible where legal obligations or ongoing transactions are involved. Fourth, the right to restrict processing — you may request that your data no longer be used for specific purposes.
To exercise any of these rights, please contact our support team. smg4 is committed to responding to all legitimate requests in a timely manner.
Smg4 reserves the right to modify or update this Privacy Policy as needed. In the event of any significant changes, a notice will be posted on the platform and the updated policy will take effect from the date of publication. Continued use of the platform after any changes constitutes your acceptance of the revised policy.
We recommend revisiting this page from time to time to stay up to date with our latest policy. smg4 is committed to keeping policy language clear and easy to understand, so all users in Bangladesh can follow it without difficulty.
For any privacy-related questions, concerns, or requests, please reach out to our support team. You can contact us by email at: privacy@smg4.ws — we aim to respond within 72 hours. For more detailed enquiries, please visit our FAQ here.
If you're satisfied with smg4's Privacy Policy, join us today. We're ready to deliver Bangladesh's best online entertainment experience — with your data fully protected.